Insurance Business Review: Awards Ranking

Through The Prestigious Listing Of Top 10 Claims Directors 2023, Our Magazine Is Recognizing The Claims Directors Who Have Made Technology and Process Investements in a Seamless manner.

Top 10 Claims Directors - 2023

Claim Director, Chubb

With over a decade of experience in the insurance industry, Jonathan Corona specializes in handling intricate commercial property and equipment breakdown claims. His expertise extends to cases with multi-million dollar losses, where he also excels in calculating business income to ensure comprehensive coverage. This makes him a reliable professional in the Property & Equipment Service Lines.

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Streamlining Claims Management with Leading-edge Technologies

By: Jonathan Corona, Claim Director, Chubb North America

I foresee a heightened emphasis on customer-centricity in claims management. Personalized digital interactions and data-driven insights will enable us to better understand clients’ needs and tailor solutions accordingly

 

Claim Director, CNA Insurance

Brett Szczesny is the Claim Director at CNA Insurance. CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.

Claim Director, Kemper

Proven claims leader with extensive background within multi-level organizations. Multi-faceted claims and operations background focused on customer delight and associate engagement. Served as a consistent change agent leading through significant organizational changes while producing top-level results. Demonstrated ability to generate customer-centric solutions through creative, thought-provoking leadership.

Claim Director, Allstate

Life long learning and receptivity to change is what inspires Pam Overton. Her objectives are to take on new challenges, collaborate with others internal and external to Allstate, and find and implement new ways to outperform the competition

Claim Director, RLI

Karin Ward is the Claim Director at RLI. RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. They provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk

Claim Director, Aramark

Pamela Cottrell is a seasoned insurance professional with over 30 years of experience. As an adjuster she has handled Personal Lines Auto claims, Commercial Auto claims, Delaware Workers Compensation claims, General Liability, and Medical Malpractice claims for various jurisdictions.

Senior Director of National Claims, Albertsons Companies

Kelly Webb is based out of San Francisco Bay Area and works at Albertsons as Senior Director of National Claims. Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia, 22 distribution centers and 19 manufacturing plants.

Claim Director, The Hartford

Chris Baasten CPCU, ARM, AIC is the Claim Director at The Hartford. The Hartford is a leader in property and casualty insurance, group benefits and mutual funds.

Director, Claim Operations, Prudential Financial

Laurie Douglas has been in the Life & Disability industry for 25+ years. During his tenure, he has consistently demonstrated my success in all areas of the business including strategy, identifying trends, analysis and execution, mentoring and leading employees.