Kimberly Clifford

Director, Claims Management, EMCOR Group, Inc

Kimberly Clifford serves as Director of Claims Management at EMCOR Group, Inc., bringing over 25 years of deep expertise in complex claims handling, litigation strategy and global insurance operations. She began her career as a paralegal, drawn by a passion for justice, before transitioning into claims adjusting, earning her license and building experience from the ground up. Rising through the ranks, she ultimately managed high-value policy limit claims and led teams at a national insurer. A desire for broader impact led her to BIC, where she gained critical exposure to international claims practices. After BIC, she began her role with EMCOR, a Fortune 300 company generating over $15 billion in revenue. In her current role, she combines strategic thinking with a people-first mindset to drive claims excellence.